Terms & Conditions

General

These Terms & Conditions govern the use of our website and the purchase of products offered by SHALAKA & SHALAKA CREATIONS PVT. LTD.

We reserve the right to modify these terms at any time. Updated terms will be published on this page.

Products

We offer premium fragrance and pooja products including:

• Agarbatti (Incense Sticks)
• Dhoop Sticks
• Dhoop Cones
• Pooja & Fragrance Products

Product colour, fragrance, packaging and appearance may vary slightly due to manufacturing batches.

Pricing

• All prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• Applicable taxes & shipping charges are calculated during checkout.
• Pricing errors may be corrected at any time.

Orders & Acceptance

• Order placement does not guarantee acceptance.
• Orders may be cancelled due to stock issues.
• Orders may also be cancelled for payment failure, fraud or pricing errors.

Payment

Payments are processed through secure authorized payment gateways.

Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines are estimated and may vary due to courier delays, weather conditions, public holidays or unforeseen circumstances.

Returns & Refunds

Returns, replacements and refunds are governed by our Refund Policy.

Refund requests must comply with all conditions mentioned in the Refund Policy.

User Responsibilities

By using our website, you agree to use it responsibly and lawfully.

• Do not use the website for unlawful activities.
• Do not provide false or misleading information.
• Do not interfere with website security or operations.
• Do not attempt unauthorized access to any part of the website.

Intellectual Property

All website content is the exclusive property of SHALAKA & SHALAKA CREATIONS PVT. LTD.

Unauthorized copying, reproduction or distribution of any content is strictly prohibited without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

Our total liability shall never exceed the amount paid for the respective order.

Product Usage Disclaimer

Our incense products are intended only for fragrance, spiritual, religious and aromatic purposes.

The Company shall not be responsible for damages caused by improper or unsafe use of products.

Privacy

Collection, storage and processing of personal information are governed by our Privacy Policy.

By using our website, you consent to the practices described in our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed in accordance with the laws of India.

Contact Information

For any questions regarding these Terms & Conditions, please contact us.