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🎁 WELCOME10 – Flat 10% OFF 🚚 FREE Shipping on Orders Above ₹999 🎉 Surprise Discount on Your Next Order 🎁 WELCOME10 – Flat 10% OFF 🚚 FREE Shipping on Orders Above ₹999 🎉 Surprise Discount on Your Next Order
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    SHIPPING POLICY

    Shipping Policy

    Safe • Fast • Reliable Delivery Across India

    SHALAKA & SHALAKA CREATIONS PVT. LTD.

    4/1, Ambanagari CHS, Dhanori Road, Vishrantwadi, Pune – 411015

    Effective Date : 01 June 2026

    At Indeesol, we are committed to delivering premium quality Dhoop, Agarbatti and Dhoop Cone products safely, securely and on time. Every order is carefully packed to ensure it reaches you in perfect condition.

    01

    Order Processing

    • Orders are processed within 1–3 Business Days after successful payment confirmation.
    • Orders placed on Sundays or Public Holidays will be processed on the next working day.
    • During Festivals, Sales Events or High Order Volume, processing time may be extended.
    02

    Shipping Coverage

    We currently deliver products across India through trusted courier and logistics partners.

    International Shipping

    For International Orders, please contact us before placing your order.

    03

    Estimated Delivery Time

    Metro Cities
    3 – 7 Business Days
    Other Cities & Towns
    5 – 10 Business Days
    Remote Areas
    7 – 15 Business Days

    Delivery timelines are estimated and may vary because of weather conditions, courier delays, government regulations or other unforeseen situations.

    04

    Shipping Charges

    • Shipping charges (if applicable) are displayed during checkout.
    • Free Shipping offers may be available on selected products.
    • Shipping charges are non-refundable once the order has been dispatched.
    05

    Order Tracking

    Once your order has been dispatched, tracking information will be shared through:

    Email
    SMS
    WhatsApp

    Customers can monitor shipment status using the tracking number provided.

    06

    Delivery Attempts

    Our courier partners will make reasonable attempts to deliver your package.

    Additional Shipping Charges May Apply If:
    • Incorrect Address
    • Incorrect Contact Number
    • Customer Unavailable During Delivery
    07

    Damaged or Missing Products

    Notify us within 48 Hours

    Please share clear photos or videos of the package and products if your shipment is damaged, tampered with, or incomplete.

    Claims submitted after 48 hours may not be accepted.

    08

    Delayed Deliveries

    While we strive for timely delivery, SHALAKA & SHALAKA CREATIONS PVT. LTD. shall not be responsible for delays caused by:

    • Natural Disasters
    • Transport Disruptions
    • Government Regulations
    • Courier Service Issues
    • Force Majeure Events
    09

    Incorrect Shipping Information

    Customers are responsible for providing accurate shipping details while placing an order.

    We are not liable for delivery issues caused by incorrect addresses, postal codes or contact information.

    Need Shipping Assistance?

    Feel free to contact our support team.

    Company

    SHALAKA & SHALAKA CREATIONS PVT. LTD.

    Address

    4/1, Ambanagari CHS, Dhanori Road, Vishrantwadi, Pune – 411015

    Helpdesk

    +91 9823432026

    Email

    info@indeesol.com

    Website

    www.indeesol.com

    By placing an order on our website, you acknowledge and agree to the terms outlined in this Shipping Policy.

    About Us

    • Vishrantwadi Pune - 411015
    • Mon To Sat : 10:00 AM - 6:00 PM
    • +91-982-343-2026
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